IT Engineer
- ▸Building custom automation for distribution list and access management with Slack approval integration — replacing manual IAM workflows with self-service tooling.
- ▸Integrating AI into cybersecurity operations for phishing detection and prevention — leveraging ML models to analyze email patterns and flag threats in real time.
- ▸Developing AI-powered documentation and knowledge base integration for Jira — enabling intelligent search and auto-suggested resolutions from historical tickets.
- ▸Full-spectrum IT engineering across a premier investment firm — endpoint management, network operations, security tooling, and infrastructure automation.